Services

VEDALIS offers a complete set of support services devised to help you fulfil your projects.

VEDALIS offers support services which complement its technological offer and provide help for optimal tool exploitation. Such services rely on specialized methods and our contributors’ experience, and make it possible to :

  • Devise and rapidly launch a network and its market of knowledge and skills.
  • Bring those dynamism and make them efficient with the support of our platforms.
Engineering and Setting up
Operational Management
Change Management
Training and Maintenance :
Personalization
Engineering

The success of a knowledge and skill management policy depends on several factors, namely :

  • The acknowledgement of a company’s values, structure, and strategic or operational priorities.
  • The organization of networks of persons sharing common interests and interacting on a regular basis.
  • The individual and collective developments of the knowledge held by those networks and their key collaborators.

For all those reasons, VEDALIS offers its clients to take part in the engineering and setting up preliminary phases through audit and diagnosis missions, as well as missions supporting the elaboration of a strategy and of a plan of actions.

operationnal-management

Implementation is all the more efficient as it is facilitated by the following factors :

  • The joint and coordinated supply of human means, methods and tools.
  • An expansion carried out step by step, as a result of which meaningful details can be identified. Furthermore, suitability is facilitated and the system refined. Then, the approach is brought into wider use and its implementation broadened.

VEDALIS provides support, assistance and competence transfer services to complement its clients’ internal resources and operate in collaboration with its teams according to five main lines :

  • Coordinating and managing networks.
  • Supervising the operation and adapting the parametering of tools.
  • Measuring progress and provoked changes.
  • Assessing and following the return on investment.
  • Adjusting the managerial model and its processes.
change-management

Being very innovative in managerial terms, this type of project often comes along with a need to bring some degree of evolution to the participants’ behaviours. Consequently, VEDALIS recommends an implementation of appropriate methods originating from Human and Social Sciences, as well as taking actions on two levels:

  • Making people aware of stakes and bringing dynamism to the process of creating a networking culture.
  • Identifying the factors which help the dissemination of new collaborative practices.
Maintenance

Along with its tools, VEDALIS plans on providing :

  • Different types of training courses specifically adapted to the various categories of collaborators: administrators, coordinators, network managers or final users.
  • Application maintenance and automatic updating in case of a major software evolution.
  • Distance support via a dedicated web platform with personalized access for each client.
  • A service of hosting and administration of the client’s solution on his own servers.
personalization

The VEDALIS technical team can design and perform specific developments according to clients’ needs. They can also participate in work of integration into the company’s information system.